Privacy Policy

Updated: 1st January 2025

This Privacy Policy explains how The Car Paint Company Limited (“we”, “us”, or “our”) collects, uses and protects your personal information when you use our website or contact us.

 

Who we are

The Car Paint Company Limited is the data controller responsible for your personal data.

Registered Office: South Park Chambers, South Park, Gerrards Cross, Buckinghamshire, SL9 8HF
Head Office: CPC House, Rigby Lane, Swallowfield Way, Hayes, Middlesex, UB3 1ET

 

What information we collect

We may collect and process the following information:

  • Contact details such as name, company name, email address and telephone number
  • Information provided through enquiry forms or email correspondence
  • Details relating to orders, accounts or business enquiries
  • Technical data such as IP address, browser type and pages visited

 

How we use your information

We use your information to:

  • Respond to enquiries and provide requested information
  • Process orders and manage customer accounts
  • Improve our website, services and customer experience
  • Comply with legal and regulatory obligations

 

Lawful basis for processing

We process personal data where it is necessary for:

  • The performance of a contract or to take steps prior to entering a contract
  • Compliance with a legal obligation
  • Our legitimate business interests
  • Your consent, where required

 

Sharing your information

We do not sell your personal data. We may share your information with trusted third parties where necessary to provide our services, such as IT providers, delivery partners or professional advisers, and only where appropriate safeguards are in place.

 

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

 

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data where applicable
  • Object to or restrict processing in certain circumstances
  • Withdraw consent where processing is based on consent

 

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Changes

Updates to this policy

This policy was issued on 1st January 2025, and is the current version. Any prior versions are invalid. If we make changes to this policy, we will revise the effective date.

Help & Complaints

Got a question about this policy?

If you have any questions about this policy or the information we hold about you, please contact us.